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Do not buy from JGY Customs

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  • Do not buy from JGY Customs

    Do not buy anything from JGY Customs. I ordered an S13 front end conversion from them and got screwed. First they charge $850 ( way too much) but a friend said he could pick it up so I ordered from them. He then said he wouldn't be able to pick it up so I called them back and asked if I could cancel the order. This was 2 hours after the order had been placed. I even offered to pay any credit card fees that they may have been charged. Jason ( I guess the owner ) said I would have to pay a 15% restocking fee. I asked why since he had told me the items wouldn't be pulled from stock for 3 days. He said that he wasn't going to talk to me about it (in a very smart @$$ way), that is just the rule. I can understand rules so I agreed and had it shipped to me (over $1100 including shipping). Jason told me the one I got was off of an employee's car so it had some custom work and that I would be really happy with it. The hood was louvered (looks really nice) and it came with the turbo bumper rather than non turbo bumper. I asked the condition of everything and he said it was in good condition. "Needs to be painted, but it all looks good" is what I was told. He said one fender had a small crack in it. When it got here I was very unhappy. The bumper was BROKEN in 3 places and the fenders were so dented they were cheaper to replace then repair. Also there were no headlight brackets. I called to explain the problems and was told that it was my problem, not his. I asked if he thought that he should have informed me that the bumper was broken before shipping and he said "no, because you got a special hood and you were not a very good customer". All because I tried to cancel the order. He said I should take it and have it fixed. I argued a little and sent him some pictures. Later I recieved some headlight brackets in the mail. I called to ask about everything else, and his secretary said she had a message for me..."NO REFUND". I explained that I didn't want a refund, just my parts replaced. Jason would not take my calls or call me back, so I mostly talked to his secretary. After I threatened to file a law suit he through his secretary) finally offered to sell me a non turbo bumper at his cost plus shipping, but he couldn't get another turbo bumper because they are "too rare". During this conversation she made a derogatory remark about Asian people, which offended me because my girlfriend is Chinese and my stepmom is Thai. i asked why I should have to pay more because of his mistake, but got no answer to that. His secretary then called back and said that they couldn't get just a bumper, they had no intention of doing anything about the fenders, and that she was sorry, but they weren't going to do anything at all. So I have decided to let everyone no how they operate. Below are pictures. One is where the bumper is broken almost in half at the bottom, one is where it is split next to the corner light, another is a split where it connects to the bumper, and the last is of one of the fender, the one in better condition believe it or not. I dont like being screwed by people and I don't want it to happen to anyone else. they have nice parts, but the main problem is that the owner is a jerk. I got a replacement bumper from another supplier, they had the turbo bumper in stock, and it looks great. If anyone wants one of these call venus-auto. This is the 3rd front end I have gotten from Venus and they all looked good, not to mention they only charge like $600 + shipping. Thank you for reading all of this to anyone who finishes it. Sorry for such a long post, but a business can't screw over it's customers and expect to survive. Feel free to pm me if you want anymore info or pics. By the way, I am not a kid who is just angry, I am a 25 year old MBA student and I do not take things like this lightly. E-commerce is an important part of our economy now, but if companies are dishonest then people become hesitant to buy off the net and it creates quite a problem. I am in the process of filing suit against them and they have been reported to the BBB.
    Attached Files
    Last edited by RacerX_S13; 02-27-2005, 01:03 AM.

  • #2
    woops, i just ordered ALOT of stuff from them.......not good

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    • #3
      You should of asked for pics before you bought it.
      Sounds like he scammed some junk off on ya.

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